We stop the leak, repair the plumbing, and because we're also a water damage restoration company, dry out and rebuild whatever the water reached.
Tell us what's leaking and we'll call you back.
Finding where the water is coming from, including leaks inside walls, and repairing them.
Fast response to stop the water, then a proper repair of the failed line.
Our hotline is answered 24/7, so a plumbing emergency at night gets a call back right away.
Supply lines, drains, and fixture problems that are causing leaks or damage.
Small leaks are easy to ignore and expensive to leave. If you notice any of these, get it looked at before the water finds the drywall.
Know where your main shut-off valve is. Turn the water off there, turn off power to the wet area if it's safe, and call us. Photograph the damage for your insurance claim.
That's why it helps to have both under one roof.
See how we extract, dry, and restore after a plumbing failure.
Water damage restorationCall the 24/7 line and tell us what's happening. We'll give you immediate steps.
We shut off and isolate the problem so it stops causing damage.
We locate the source of the leak or failure.
We repair or replace the failed plumbing.
If water spread, our restoration team steps in to dry and repair.
Plumbing failures often lead to water damage claims. Your project manager helps document the leak and the damage so your adjuster has a clear picture.
What your policy covers is between you and your carrier. Our job is to make sure the claim has what it needs.
Send us the claim details and our team will contact the policyholder and coordinate with you from there.
Assign a claimMost property owners end up coordinating a restoration company, a contractor, a roofer, and a plumber. With Carter it's one company and one point of contact.
Shut off the water at the main valve, turn off power to the wet area if it's safe, and call us. The sooner the leak is stopped and the water is removed, the less damage there is to repair.
Our 24/7 hotline is always answered. Call and tell us what's happening.
Policies differ. Many cover the resulting water damage from a sudden leak even when the failed pipe itself isn't covered. We document the damage and work with your adjuster, but your policy decides what's paid.
Yes. That's the advantage of calling Carter. We stop the leak, repair the plumbing, dry the structure, and rebuild what was affected.
Common signs are a water bill that suddenly rises, the sound of running water when everything is off, damp or musty areas, and stains on walls or ceilings. Call us to have it checked.
Tell us what's leaking and we'll call you back. For an emergency, call now.
Our line is answered day and night. A quick call gets a technician moving faster than a form.
Call (888) 643-4727